We provide free delivery on all products, across India.
We ordinarily partner with India Post, and dispatch your purchases within 2 working days of receiving the order. The estimated time of delivery is within 5-7 working days.
During this LOCKDOWN period, we have partnered with Delhivery, and timelines can be a little more fluid owing to the unpredictable nature of this pandemic, and deliveries may take a while longer. With the help of our delivery partners, we are now delivering in green, orange and red zones. However, deliveries will not be made in containment zones.
If no one is available at your address to take delivery, we (or our carrier) will leave you a note that delivery of the goods was attempted, and provide instructions to re-arrange delivery.
We accept returns for any orders which are damaged in the post during transit. Please note, returns do not apply to products damaged or destroyed by a dog upon use. No toy is indestructible, and we make no claims as such & suggest supervision for your dogs safety. Each incident will be dealt with on a case to case basis and we do out best to come to a satisfactory conclusion for each and every customer.
If you or your pet aren’t completely satisfied with your order for any reason, please reach out to us within 14 days of delivery by emailing us at firstname.lastname@example.org between 10am – 5pm IST, Monday to Friday.